Onwork Logo
Support Hub

How Can We Help?

Create Your Organisation & Set Tax Settings

Audience:
System Admin
Admin

Steps

  1. Navigate to Settings → Organisation Profile.
  2. Enter company details: Name, {{businessNumber}}, address, currency ({{currency}}), timezone ({{timezone}}).
  3. Upload a logo (600×200px recommended, max 2MB, PNG/JPG/SVG).
  4. Go to Settings → Taxes → Enable {{tax}}.
  5. Set your default tax rate (e.g., 10% {{tax}} in AU, 20% VAT in UK).
  6. Save all settings.

FAQs

Can I change currency later?

Yes, you can change your currency in Settings → Organisation Profile → Currency. However, this will only affect new quotes and invoices. Existing records will remain in the original currency.

Can I have multiple organisations?

Yes, you can create multiple organisations and switch between them via the profile menu in the top-right corner.

What tax rates should I use?

{{tax}} rates vary by location. In Australia it's 10%, UK VAT is 20%, US sales tax varies by state (0-11%), Canada HST/GST varies by province (5-15%). Consult your accountant for specific rates.

What image formats are supported for logos?

PNG, JPG, and SVG formats are supported. Recommended size is 600×200px with a maximum file size of 2MB.

Can I set different tax rates for different services?

Yes, you can override the default tax rate on individual quote and invoice line items. Some services may be tax-exempt or have different rates.

Troubleshooting

Logo fails to upload → check size (max 2MB) and format (PNG/JPG/SVG). Currency not saving → ensure you have System Admin or Admin permissions. Tax calculations incorrect → verify your tax rates match local requirements.

Related Articles

We Value Your Privacy

We use cookies to enhance your experience, analyze site usage, and assist in our marketing efforts. By clicking "Accept All", you consent to our use of cookies. You can customize your preferences or learn more in our Privacy Policy.